Shipping Policy

We are committed to providing reliable and smooth shipping for all orders.

• We ship to all locations in the West Bank and Gaza.
• International shipping is available to most countries through trusted carriers.
• If shipping to your area is restricted, we will contact you to find the best solution.

Processing Time

Orders are processed within 1–3 business days. Handmade items may require additional preparation time.

Delivery Time

• Local (Palestine): 3–7 business days.
• International: 7–25 business days depending on destination.

Shipping Fees

Fees are calculated based on weight and destination and are displayed at checkout.

Tracking

Tracking numbers are provided via email or WhatsApp once the order has shipped.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Additional fees may apply for re-shipping.

Delays or Lost Shipments

If your shipment is delayed or lost, please contact us immediately to resolve the issue.